Caroline Brivall Laregain

Caroline Brivall Laregain has extensive experience in technical course development and customer support, currently serving as Principal Technical Course Developer at DocuSign since June 2015. Caroline's responsibilities include designing and developing educational curriculum, collaborating with subject matter experts, and conducting curriculum reviews to enhance service offerings. Previous roles at DocuSign involved providing training to customer support representatives and managing quality evaluation processes. Caroline's background includes technical support and content editing at Convergys, freelance photography, and sales roles in retail. Academic qualifications include a Bachelor's degree in Economy and International Management and a Technical University Diploma in Marketing, Management, Sales Techniques, and Customer Relationship Management from the Université de Pau et des Pays de l'Adour.