Jennifer Willett

Lead Customer Success Account Manager

Jennifer Willett is currently the Lead Customer Success Account Manager at DocuSign, a position held since July 2025. Prior experience includes roles at Alteryx, where Jennifer served as Team Lead for Account Management and Senior Customer Success Account Manager for Large Enterprise, among others, from November 2019 to July 2025. Additional experiences include positions at Gartner as an Account Executive and Team Client Manager, and roles in client management at Appriss and The Learning House, Inc. Jennifer began a career in management at Kindred and Norton Healthcare before transitioning to higher education administration at McKendree University. Educational qualifications include a Master’s Degree in Business Administration with a focus on International Business and a Bachelor’s Degree in Business Administration/Management, both obtained from McKendree University.

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