John D Keating

John D Keating is an experienced finance and customer service professional with a strong background in accounts receivable and collections. Currently serving as a Deal Desk Analyst at DocuSign since May 2021, John effectively manages a multi-million-dollar accounts receivable ledger for SMB to enterprise-level customers, particularly in the BeNeLux region. Previously, John held positions as a Global Collections Analyst at Dropbox, where responsibilities included handling billing inquiries from international partners across 35 countries, and as a Customer Service Analyst at Citi, assisting global clients with cash queries. John's early career involved roles in public service and sales, including serving as a Constituency Officer for the Department of Transport, Tourism & Sport and as a Political Strategist for Dáil Éireann. John holds a Bachelor of Arts in Political Science from Trinity College Dublin.