Jonathan Angeles is currently serving as the Information Technology Operations Lead at DocuSign, a position held since March 2023. Prior to this role, Jonathan was the Help Desk Team Lead and Executive Support at AppDynamics, managing a team of five technicians and providing executive-level technical support, particularly during the migration from Gsuite to Office 365 and the implementation of an AI bot for communication tools. Jonathan also held the position of Senior Desktop Support Team Lead at Peet's Coffee & Tea, where technical support was provided to a large user base in a Windows 10 Enterprise environment. Earlier career experience includes roles at Bayer as a Communications Technician and Senior Desktop Support Technician, and at SBC Internet Services as a Senior Technical Analyst Tier II. Jonathan earned a Bachelor of Arts in Computer and Information Sciences from DeVry University between 1999 and 2003.
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