Lara Lei Turqui is an experienced account specialist currently working at DocuSign since May 2024, following a role as a Customer Success Manager at Netshow.me, where responsibilities included key account management, churn mitigation, MRR retention, and upselling strategies. Prior experience includes serving as a Strategic Client Associate at VidMob, where Lara excelled in project analytics and data-driven insights, and as a Client Success professional at Chiligum Creatives, contributing to customer onboarding and support strategies. Earlier in career, Lara worked as a Senior Marketing Analyst at Ultragaz, focusing on B2B and B2C marketing initiatives and budget optimization. Educational qualifications include a Bachelor's degree in Commercial and Advertising Art from Universidade Presbiteriana Mackenzie and an Advanced Diploma of Project Management from Australian Pacific College.