Maggie Adams is a seasoned professional with extensive experience in customer success and account management across various industries. Currently serving as Principal Customer Success Manager at DocuSign since November 2015, Maggie focuses on maximizing product adoption and ensuring customer satisfaction through collaboration and resource coordination. Previously, as Senior Account Manager for Major Accounts at DocuSign, Maggie earned the President’s Club award for exceptional performance in customer retention and revenue growth. Prior roles include Sales Specialist at AstraZeneca, where Maggie ranked in the top 5% in 2015, and various positions at LexisNexis, including Solutions Consultant, where Maggie was recognized as Number One company-wide Solutions Consultant in 2009. Additional experience includes a marketing coordinator role at the Center for Software Engineering at the University of Southern California and legal consulting work. Maggie holds a Juris Doctor degree from Pepperdine Law, a Master's in Communications Management from the University of Southern California, and a Bachelor of Arts in Law and Society from UC Santa Barbara.
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