Ibrahim Hakan Sivri

Ibrahim Hakan Sivri is an experienced professional in aftersales management, currently serving as Director and Aftersales Manager at Doğuş Oto since November 2016. Ibrahim leads aftersales operations for various VW AG brands, managing over 250 employees and overseeing annual budget preparation, customer service, and revenue growth initiatives. Earlier roles include After Sales Assistant Area Manager for Audi with responsibility for multiple dealers and performance monitoring, and After Sales Assistant Manager for Bentley and Lamborghini, focusing on customer satisfaction and service standards. Ibrahim's career began as a Co-Founder at 2A3 Organizasyon Ltd. Şti. and has included a Project Engineer role at CLT Aviation, showcasing a diverse background in both automotive and engineering sectors. Educational qualifications include a Bachelor's degree in Mechanical Engineering from Yildiz Technical University and further studies at Harvard Business School Online.