Carolin Biernacki

Carolin Biernacki is an experienced professional in customer service and sales, currently serving as the Head of Customer Service Europe at DöhlerGroup since January 2025. Prior to this role, Carolin held positions such as Inside Sales Manager at Dexcom Inc. and Senior Customer Service Manager EMEA at HOYA Surgical Optics. Carolin's experience spans various companies, including customer service and account management roles at Russell Hobbs Deutschland, Lampenwelt GmbH, and MAS Holdings, where responsibilities included coordinating European business operations and customer communication. Carolin's educational background includes certifications as a Foreign Language Assistant and an advanced technical certificate, complemented by a high school diploma.