Yaniv Friedman

Technical Support Engineer at DOKKA

Yaniv Friedman has a diverse work experience. Yaniv currently holds the position of Technical Support Lead at DOKKA since October 2022. Prior to this, they worked as a Customer Success Manager at DOKKA from October 2021 to October 2022. Before joining DOKKA, Yaniv worked as a Translator starting from 2016, where they translated texts and media from various fields and conducted extensive research on the subject matter. Yaniv also worked as a Technical Support Specialist at ONE1 from 2019 to 2021, where they provided software and hardware solutions through social media channels and phone support. Earlier in their career, Yaniv was a Sales and Service Agent at Niv Revah Ltd., where they responded to customer inquiries and closed deals by providing detailed information on available courses.

Yaniv Friedman's education history includes a professional course in Customer Success Management at Jolt.io, which started in 2021 and is ongoing. In the same year, they also completed studies in copywriting at Copywise for a short period. No degree was specified for the copywriting program.

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