Annika Lindberg

Annika Lindberg serves as the Global E-commerce Operations & Customer Service Manager at Dometic since September 2021, focusing on enhancing the online customer experience and leading the transformation towards direct consumer engagement. Prior to this role, Annika held various positions including Global E-commerce Customer Service Manager and Head of Customer Service for Nordics at Apollo Travel Group, where leadership and customer-centric strategies were emphasized. Annika's experience also includes positions as Director of Customer Service at SverigesEnergi, Head of Learning and Development at 3 Sverige, and Manager of Customer Service at Ving Sverige AB among others, showcasing a strong background in customer service management, team leadership, and process improvement across the travel and energy sectors. Annika is equipped with a solid educational foundation from IHM Business School and Stockholm University.