Jay Michael Jordan

Jay Michael Jordan is an experienced professional with a strong background in customer service, operations management, and consulting. Currently serving as an Implementation Consultant at Dominion DMS since January 2022, Jay has previously held significant roles at IKEA Group, including Customer Service Leader and Certified Kitchen Sales Specialist, where responsibilities included enhancing customer service training and designing personalized kitchen solutions. Prior experience encompasses consultancy work at PostNet Australia Pty. Ltd., and a long-standing tenure at PostNet International Franchise Corporation with various leadership positions, contributing to operational excellence and franchise support. Jay began a career at Jiffy Lube International, managing multiple locations and overseeing strategic operational improvements. Educational background includes a diploma in Business Administration and Management from Daemen University.