Dominion National
Janai Smith has a robust background in quality assurance and customer service, currently serving as the Service Quality Manager at Dominion National since August 2016, having previously held the role of Quality Assurance Specialist. Prior experience includes a tenure at Cigna from November 2009 to August 2016 as a Quality Auditor Senior Associate and Customer Service Representative, as well as a position as a Senior Credit Analyst at Bank of America from March 2008 to March 2009. Janai Smith holds two Bachelor of Business Administration degrees in Accounting, obtained from Wilmington University (2009-2012) and the Fox School of Business at Temple University (2005-2009).
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Dominion National
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Dominion National, incorporated in 1996, is an agile and innovative provider and administrator of dental and vision benefits. Dominion members can download the MyDominion mobile app that allows easy access to your account and plan information. With MyDominion, you can find a dentist, view your ID cards and view your plan information. To download the app and learn more, visit DominionNational.com/mobile. The Dominion National group of companies includes Dominion Dental Services, Inc., a licensed issuer of dental plans, and Dominion Dental Services USA, Inc., a licensed administrator of dental and vision benefits. Vision plans are underwritten by Avalon Insurance Company and administered by DDSUSA, in DC, DE, MD, PA and VA. Vision Plans are underwritten by DDSI in all other states where Dominion National operates.