Andrea Henderson

Andrea Henderson has a diverse and extensive work experience in the field of data analysis and technical consulting. Andrea currently holds a managerial position as the Manager of Data Pipeline Architecture at Domo, Inc., a role they have held since May 2021. Prior to this role, Andrea worked as the Principal Technical Lead at the same company from September 2019 to May 2021. Andrea also served as a Senior Technical Consultant from April 2018 to September 2019 and as a Technical Consultant from May 2016 to April 2018, both at Domo, Inc.

Before joining Domo, Inc., Andrea gained significant experience at eBay. Andrea worked as a Senior Data Analyst, Customer Insights, and Integrated Analytics from October 2012 to January 2016. In this role, they led analytics for a program that resulted in cost savings of approximately $2 million per year. Andrea also used data to predict the impact of site changes on customer behavior and collaborated with Workforce Operations to ensure these changes were reflected in the Capacity Plan.

Prior to their role as a Senior Data Analyst, Andrea served as a Data Analyst, Global Business Reporting from January 2009 to October 2012. Andrea worked closely with various business units to provide customer support performance reporting and analytics. Additionally, Andrea created methodologies and reporting systems for critical metrics used internally in the customer support center. Moreover, they provided analysis and reporting support to account managers in eBay's Top Seller Account Management program.

Andrea's earliest work experience at eBay was as a Program Analyst, Live Auctions from July 2005 to January 2009. In this role, they managed partner relationships with auction houses and providers, oversaw auction events with significant sales, and executed cost contracts and analysis.

Overall, Andrea Henderson has demonstrated their expertise in data analysis, technical consulting, and project management throughout their career at both Domo, Inc. and eBay. Their work experience spans various positions, showcasing their ability to lead projects, drive cost savings, predict customer behavior, and provide valuable insights to support business operations.

Andrea Henderson pursued their education in a chronological order, starting with their undergraduate degree. From 2011 to 2015, they attended Western Governors University, where they earned a Bachelor of Science (B.S.) in Information Technology: Databases. Prior to that, from 2000 to 2004, Andrea attended Brigham Young University, where they studied English Language and Literature, however, their degree information is not provided.

In addition to their formal education, Andrea obtained various certifications. These include a certification in High Performance Mindset from Compete to Create, obtained in May 2021, and a certification in Communicating with Confidence from Lynda.com, obtained in August 2016. Andrea has also received certifications, but specific information regarding the obtained month and year is not available, in areas such as A+, Database Specialist, Linux+, Network+, Oracle SQL Fundamentals, Project+, Security+, Web Design Specialist, and Web Foundations. The institutions awarding these certifications include CompTIA, CIWcertified, and Oracle.