Jacob Kowalski, CIC, serves as a Business Relationship Manager at Donegal Insurance Group since June 2022, leveraging extensive experience in the insurance industry. Prior roles include District Sales Manager at Erie Insurance Group from July 2012 to June 2022, where responsibilities encompassed managing and supporting independent agencies, recruiting and training agents, and overseeing agency profitability. Earlier experience includes roles as a Customer Advocate and Tier 1 Customer Service Representative at Erie Insurance Group, and positions in customer service at Family Video, where promotion to assistant manager was achieved. Jacob Kowalski began a career in sales as a Sales Intern with the Erie BayHawks in 2008. Educational credentials include a Bachelor of Arts in Communication and Media Studies from Penn State Erie, The Behrend College, obtained in 2009.
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