Anderson Menezes

Anderson Menezes is an experienced IT professional currently serving as IT Helpdesk Shift Lead and IT Technician at Donnelley Financial Solutions since July 2018. With prior roles at L'Oréal and Burberry, including positions as IT Support Technician and Incident Coordinator, Anderson has extensive experience in providing technical support and troubleshooting for hardware and software issues. Noteworthy skills include proficiency in MS SQL, ADVPL, and ERP TOTVS Microsiga Protheus, alongside a background in HTML programming and graphic design. Anderson's educational credentials include a Bachelor's Degree in Graphic Design and an ongoing MBA in Computer Software Engineering from USP/Esalq.