DonorsChoose
Selena Lane is an experienced professional with a strong background in operations, content management, and communications, currently serving as Manager of Content and Communication at DonorsChoose since August 2018. In this role, Selena manages the "Voice of the Customer" program, develops Help Center strategy, and trains employees on customer experience. Previous positions at DonorsChoose include Senior Associate in Operations Strategy and Enablement and various roles in customer support, demonstrating a consistent ability to enhance customer experiences and streamline internal processes. Additionally, Selena has a diverse freelance background as a private writing specialist and educator, along with creative industry experience as a writer and assistant for notable productions. Selena holds a Bachelor of Arts degree in English and Theater from Washington University in St. Louis and has pursued further studies at the University of Oxford and Shakespeare's Globe Theatre.
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DonorsChoose
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DonorsChoose makes it easy for anyone to help teachers and students in need. Public school teachers from every corner of America request the resources they need, and you can give any amount to the project that inspires you.