Ashley Y.

Ashley Y. has a diverse work experience spanning several roles and industries. Ashley started their career as a Bicycle Mechanic at Champaign Cycle in 2013, where they worked until 2015. Concurrently, from 2011 to 2016, Ashley served as a Lab Technician at the University of Illinois at Urbana-Champaign, specializing in Molecular & Integrative Biology. In 2019, they joined Granular as a Data Specialist, a position they held until 2020 when they transitioned to become the Professional Services & Operations Manager until 2021. Currently, Ashley is working at Doodle, starting as a Customer Success Operations Manager from 2021 to 2022, transitioning to Head of Customer Experience until 2023, and ultimately taking on the role of Director of Customer Experience.

Ashley Y. attended the University of Illinois Urbana-Champaign from 2011 to 2016, where they pursued a field of study in Molecular Biology. During their time at the university, they did not obtain a degree. In terms of additional certifications, Ashley Y. completed the Gies College of Business MBA Essentials program at the University of Illinois Urbana-Champaign in November 2020. Ashley also obtained the Gainsight NXT Associate Administrator Certificate (Level 1) from Gainsight in July 2021.