Joaquin Dufeu is an accomplished professional with extensive experience in strategy and operations, particularly in customer experience and integrity. Currently, Joaquin holds a position at DoorDash focused on CXI, previously served as Vice President of Customer Success & Strategy at CommerceIQ, and has held various roles at Wayfair, including Director and Associate Director for CastleGate Forwarding. Joaquin's background also includes a summer associate position at Rhapsody Venture Partners and an associate role at The Boston Consulting Group. Joaquin holds a degree in Industrial Engineering with a major in IT from Pontificia Universidad Católica de Chile and an education from the MIT Sloan School of Management.