Dorfman Milano
Lissa Fleming possesses extensive experience in customer service and order processing. Currently serving as a Customer Success Representative at Dorfman Milano since February 2010, Lissa manages bulk seasonal orders for Major Accounts and oversees product purchasing overseas to ensure timely delivery while also handling customer inquiries through various communication channels. Prior to this role, Lissa worked at Bayer CropScience dba CelPril from March 1992 to February 2009 as a Customer Service Representative II, where responsibilities included processing orders with SAP and coordinating production schedules. Lissa holds a certification as a Word Processing Secretary and Administrative Assistant from Heald Business College, completed in 1987.
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Dorfman Milano
For so long, people thought Dorfman Milano was just about selling hats. But really, we're about our hat family. You see a hat is just an accessory, but our community is fostered by the artisans that hand make our hats, local shops that display our creations, and our customers' stories who wear them with distinction. This is coupled with our relentless commitment to service and quality instilled by our founder, Jack Dorfman. Fashion trends are in a constant state of motion, but happy retail partners and valued customers are a constant for us.