Kaitlin Houser

Kaitlin Houser is an experienced professional currently holding the position of Associate Escalations & Solutions Analyst at Dot Foods since May 2018, with a background in IT helpdesk coordination, human resources, and benefits and payroll administration. Prior roles include Circulation Desk Student Assistant and Resident Assistant at Illinois College, as well as a Customer Service Representative at Prairie State Bank & Trust, and a Crew Leader at SONIC Drive-In. Kaitlin has also gained experience as an Art Research Intern at Illinois College. Educational qualifications include an Associate's degree in Computer Science from John Wood Community College and a Bachelor of Science in Psychology from Illinois College, complemented by minors in Business Administration and Art.