Andy Kay currently serves as the EMEA Cross-Sell Specialist for Advance & Hyper Personalisation at Dotdigital, a role commenced in July 2024, and previously held the position of Senior Customer Success Director. With a robust background in customer success and account management, Andy has effectively led team initiatives geared towards collaboration and client relationship management across various companies, including Fresh Relevance by Dotdigital and Lead Forensics. Specializing in personalized strategies, account expansion, and enterprise lead generation, Andy has consistently driven results through strategic relationship building and expertise in personalisation techniques. Educational qualifications include a Bachelor's Degree in Sound Engineering and Record Production from Solent University.
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