Darren Hockley

Darren Hockley is an experienced customer service leader currently serving as the Support & Customer Service Director and Global Head of Support at Dotdigital since June 2016, where a global support team is managed to provide exceptional technical support across multiple regions. Prior to this role, Darren was the Customer Service Manager at MOO from January 2015 to June 2016, leading a multi-lingual team recognized for delivering award-winning service across various communication channels. Additionally, Darren worked at AmicusHorizon Ltd as the Customer Experience Manager from April 2012 to January 2015, focusing on delivering a high-quality repairs service, and held the position of Resource & Quality Manager at AmicusHorizon from July 2001 to August 2012. Education was completed at Borden Grammar School.