Dover Food Retail
Brian Heron is a seasoned IT professional with extensive experience in various technical support and engineering roles. Currently serving as a Sr. IT Support Engineer at Dover Food Retail since 2018, Brian also holds a position as an RDS/DSS Tier 2 Technician at CompuCom. Brian's background includes roles such as Helpdesk Support Engineer and Help Desk Administrator at American Cyber Systems, showcasing strong analytical and communication skills in remote troubleshooting and system administration. Previous positions at McKesson Health IT, Direct Sales Connection, and Cox Communications further illustrate a versatile skill set in application support, system monitoring, and customer service. Brian holds a Bachelor of Science degree in IT from Phoenix University.
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