Lavanya Bhatt

Customer Success Manager at Dover

Lavanya Bhatt is a Customer Success Manager at Dover. Lavanya was previously a Project Manager at TD and a Business Development Associate at Northern Block.

In their role at Skillful, Lavanya was coached by mentors who work at companies like TikTok, Uber, Instacart and DoorDash on a team BizOps Project. Highlights from their time at Skillful include intermediate-level use of SQL, Excel/Sheets and BI/data visualization tools including Google BigQuery, Redash and Tableau. Lavanya also worked on an intensive data analysis project alongside a team with coaching from their mentor, culminating in presenting recommendations to senior stakeholders.

At TD, Lavanya was responsible for managing projects and ensuring that they were completed on time and within budget. Lavanya also developed strong relationships with clients and provided excellent customer service.

As a Business Development Associate at Northern Block, Lavanya was responsible for generating new business leads and developing relationships with potential clients. Lavanya was also responsible for creating proposals and presentations, and providing support to the sales team.

Lavanya Bhatt reports to Shawn Lestage, Director of Customer Success. They work with Robson Cramer - Customer Success Manager, Gabrielle Demers - Customer Experience Specialist, and Samantha Bowman - Customer Success Manager.

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Timeline

  • Customer Success Manager

    May, 2022 - present

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