Joanna Gruchala

Joanna Gruchala is an experienced professional in customer service and supply chain management, currently serving as a Customer Service Specialist at Dow since August 2022. Joanna's expertise includes order management, data administration, and facilitating communication with various stakeholders. Prior roles include Logistics Administrative at Katoen Natie, providing logistical support and documentation management, and Senior Business Support Officer at Nordea, specializing in AML solutions and user support. Joanna has also held positions at Refinitiv focusing on risk and control, Laureate Online Education as a Recruitment Operations Specialist, and previously as an English Language Teacher. Joanna holds multiple degrees, including a Master of Arts in Pedagogy from the University of Gdansk and a PG Certificate in Management and Entrepreneurship from the College of Administration and Business in Gdynia.