Nancy Gutierrez, MBA, is the Global Customer Service Director at Dow, where they lead customer service teams across multiple regions, enhancing customer experiences and driving operational efficiency. They possess extensive cross-functional experience in supply chain, customer service, sales, and marketing within global organizations and have a strong background in project management and strategic leadership. Previously, Nancy held various roles at Sara Lee and was instrumental in implementing compliance measures and financial systems. They earned an Executive MBA from TIAS School for Business and Society and hold degrees from York University and Università Commerciale 'Luigi Bocconi.'
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