Sandra McNicol is currently the Global Customer Service Director at Zinio, where they leverage extensive international experience in customer service center design and improvement. With over 20 years in leadership roles across Europe, Asia, and the Americas, Sandra has effectively managed large teams and emphasized the value of employee satisfaction in customer relations. Concurrently, they are the Founder, Life Coach, and Grief Therapist at Childless.Life, focusing on personal growth and support for the childless not by choice community. Sandra’s diverse background spans sectors such as travel, financial services, and telecommunications, demonstrating a flexible skill set adaptable to various challenges.