Anastasija Rochester

Anastasija Rochester is an experienced Technology Support Technician with a background in providing technical assistance in educational environments, currently serving the Downingtown Area School District since May 2019. Responsibilities include onsite and remote support for hardware and software issues for students, teachers, and staff. Anastasija has previously held positions as a Consultant at PSCI and as a NOC Technician at KDI Office Technology, where skills in troubleshooting and configuration of various devices were developed. Prior experience includes significant roles at Ricoh USA, Inc., specializing in complex office product servicing and repair, along with earlier roles in customer service and translation. Anastasija holds a Bachelor's and Master's degree in Information Science and Economy, as well as CCNA and CCENT certifications.