Downtown Travel
Yelena Kuslitskaya is a highly experienced professional in the travel industry, with expertise in sales, customer service, and refunds. Yelena has worked at various airlines and travel agencies, holding positions such as sales manager, sales agent, customer service representative, and currently as a refund specialist at Downtown Travel. Yelena holds a Master's degree in Journalism from Ukrainian Poligrafique Institute and an Associate's degree in Travel and Tourism from Taylor Business Institute NYC.
Downtown Travel
Downtown Travel was established over 27 years ago and has expanded into one of the largest consolidators to Worldwide. Downtown Travel is a 21st Century Full Travel Service establishment committed to bring the highest level of quality service to our customers. It is our customer service, which is the reason for our continued success and enables us to provide meaningful work and opportunity for the personal growth and security of every employee. The name Downtown Travel is synonymous with quality and dependability. It is our ability to provide travel agents with professional quality service along with a diversified array of travel destinations, which distinguish us in the marketplace. Our progressive attitude toward technology and excellence in service will take us aggressively into the future. Our high standard of excellence has been recognized and rewarded by various segments of the travel industry including awards and citations from numerous carriers.