Laura Gaskell is a seasoned professional with over 15 years' experience in customer experience, customer success, and operations, having worked with notable companies such as Indeed, Braze, and DoxAI. Currently serving as Head of CX & Operations at DoxAI, they drive innovative AI and data management solutions to elevate customer satisfaction across various industries. Previously, Gaskell played a key role in building client services at Indeed, where they led significant client onboarding and team development efforts. Their early career included finance-related roles and academic achievements in growth marketing and UX design.
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