Andrea Rampoldi

Chief Operating Officer at Doxee

Andrea Rampoldi has extensive work experience in the field of service operations and management. From 2013 to 2020, they worked at Doxee, starting as a Demand Manager, where they were responsible for pre-sales activities and the management of client contracts. Andrea then became a Service Desk Manager, overseeing the Incident Management, Change Management, and Service Request Management processes. Later, they served as the Director of Service Operations, where they had responsibilities in service provisioning, service desk support, and service management. Andrea'smost recent role at Doxee was Chief Operating Officer, overseeing delivery management, service operations, service management, and customer success management.

Prior to joining Doxee, Andrea worked at Vodafone from 2001 to 2013 as an Application Operation Manager, focusing on billing and rating systems. Andrea managed a team and handled budgeting, vendor management, and system monitoring.

Andrea Rampoldi attended Elis but did not obtain a degree or specify a field of study.

Links

Previous companies

Vodafone logo

Timeline

  • Chief Operating Officer

    June, 2020 - present

  • Director of Service Operations

    April, 2017

  • Service Desk Manager

    October, 2014

  • Demand

    September, 2013