Doxee
Andrea Rampoldi has extensive work experience in the field of service operations and management. From 2013 to 2020, they worked at Doxee, starting as a Demand Manager, where they were responsible for pre-sales activities and the management of client contracts. Andrea then became a Service Desk Manager, overseeing the Incident Management, Change Management, and Service Request Management processes. Later, they served as the Director of Service Operations, where they had responsibilities in service provisioning, service desk support, and service management. Andrea'smost recent role at Doxee was Chief Operating Officer, overseeing delivery management, service operations, service management, and customer success management.
Prior to joining Doxee, Andrea worked at Vodafone from 2001 to 2013 as an Application Operation Manager, focusing on billing and rating systems. Andrea managed a team and handled budgeting, vendor management, and system monitoring.
Andrea Rampoldi attended Elis but did not obtain a degree or specify a field of study.
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Doxee
Doxee combines industry-leading cloud computing technology with deep communications expertise and experience to deliver CCM solutions that make customer communications interactive and highly personalized. Their solutions dramatically improve operational efficiency and ensure regulatory compliance. From banking and telecom to utilities andhealthcare, Global 500 industry leaders count on Doxee to produce high-impact communications, with game-changing speed and agility.