Nancy Shepard has over 20 years of work experience, with their most recent role as a Client Services Manager at Doxim, where they lead a virtual team and oversees performance management, staffing needs, and client requests. Prior to this, they worked at ADP for 19 years, holding various roles such as Tax Services Manager, Financial Service Manager, Delivery Service Manager, and Client Services Supervisor. In these positions, they demonstrated strong leadership skills, managed teams of various sizes, built relationships with clients and vendors, and was responsible for business metrics and performance.
Nancy Shepard has partial completion of an MSA (Masters of Science in Administration) degree with a focus on Human Resources Management/Personnel Administration, General from Central Michigan University. Nancy also holds a Bachelor of Arts degree in Criminology and Sociology with a minor in Psychology from the University of Minnesota Duluth. In addition, they obtained a certification in Pitching Yourself from LinkedIn in January 2020, taught by Jodi Glickman.
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