Moustapha Niang

Moustapha Niang serves as a Customer Service Coordinator at DP World since June 2022, where responsibilities include ensuring compliance with operational procedures, coordinating customer service across various departments, and supervising customer complaints. Prior experience includes a role as Customer Success Manager at PayDunya and a Sales Team Manager at ROAM Africa, highlighting skills in customer relationship management, team leadership, and commercial reporting. Moustapha's career began at Ringier Sénégal as a Front Desk Receptionist and included a position as Commercial Counsellor at PCCI GROUP, focusing on customer service and technical support. Moustapha holds a Bachelor's degree in marketing/communication from sup'info Dakar and educational credentials from Université Cheikh Anta Diop de Dakar and Lycée Thierno Saidou Nourou Tall.