Cheri Rosandich

Cheri Rosandich is an experienced professional in the medical device and customer service sectors, currently serving as the Senior Customer Care Manager at Dr. Comfort since March 2015, where responsibilities include managing high-volume contact center operations and leading teams that deliver exceptional support to key customers. Previously, Cheri held the position of Global Inside Sales Manager at Dr. Comfort, overseeing three inside sales teams with a total of 25 representatives. Prior to this, Cheri spent over two decades at C&H Distributors, where roles included Contact Center Manager and Sales and Customer Service Assistant Manager, focusing on employee management, performance coaching, and workflow optimization. Educational credentials include certificates in Business Administration and Management from the Management Resource Association and an Associate's degree in Business Administration and Management from Waukesha County Technical College.