Vaclav Bala is currently the IT Service Manager at Dr.Max Pharmacy Chain, where they oversee IT services and operations. Previously, they served as a Service Delivery Manager at Tietoevry, managing complex services while ensuring customer satisfaction and service stability. Vaclav has extensive experience in IT roles, including Continuous Service Manager and Senior Technical Specialist at Tieto, and has worked as a graphic designer early in their career. They hold a specialization in Computer Graphics and Design from Masaryk University and a high school degree in Informatics from a secondary technical school in Ostrava.
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