Ben Allen currently serves as Senior Director of Product at DraftKings Inc., where leadership encompasses Customer Support, Risk, Responsible Gaming, and VIP/Loyalty product teams. Previously, Ben held various roles at Liberty Mutual Insurance, including Portfolio Product Owner in Service Delivery, focusing on enhancing collaboration and driving strategic initiatives, and Product Owner III, where oversight involved developing a new IVR experience for 14 million phone calls annually. Additional experience includes managing AI chatbot implementations to optimize operations and reducing call center costs. Ben holds an MBA from Boston College and a B.S. in Finance and Information Systems Management from the University of New Hampshire.
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