Jordan S. is a Customer Experience Manager at DraftKings Inc., having previously served as a Customer Service Team Lead and a Customer Service Associate. They have a rich background in customer service with extensive experience at Zappos Family of Companies, where they participated in leadership development and managed teams to enhance employee experience. Jordan also founded and grew a successful blog for the Philadelphia 76ers while working as a Managing Editor for SB Nation. They earned a Bachelor of Science in Business Administration and Management from the University of Nevada-Las Vegas.
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