Mike Kuchera is an accomplished professional with extensive experience in customer experience and support across various industries. Currently serving as the Director of Customer Experience at DraftKings Inc. since August 2024, Kuchera previously held roles including Senior Director of Customer Success at Jackpocket, Director of Customer Support at SingularDTV, and Co-Founder & COO at StarStock Inc. Kuchera has a strong background in building efficient customer support systems, exemplified by significant improvements in support operations at SingularDTV and Jump Ramp. Educational qualifications include a Bachelor's in Sport Management from Flagler College and a Master's in Education from Mercy University.
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