Dräger
Luis Santiago Rios Arenas is an experienced IT Support Engineer at Dräger since July 2018, providing both remote and on-site technical support, network analysis, and troubleshooting for software including Office 365 and SAP. Key responsibilities encompass configuration and installation of operating systems, maintenance of various computer hardware, and project management such as migrating network systems to Meraki and upgrading biometric and CCTV systems. Previously, Luis served as a TI intern providing technical support, and held roles as an auxiliary teacher in mathematics, arts, and informatics, as well as an administrative assistant. Luis holds a degree in Computer Systems Engineering from the Tecnológico de Estudios Superiores del Oriente del Estado de México and a technical diploma in Computer Equipment Support and Maintenance.
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Dräger
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Dräger is an international leader in the fields of medical and safety technology. The family-owned company was founded in Lübeck, Germany, in 1889. The company’s long-term success is based on the four key strengths of its value-driven culture: customer intimacy, professional employees, continuous innovation and a commitment to outstanding quality.