Mairead Hennessy is currently the Vice President of Operation Practice at Dragonfly Strategists, where she focuses on bridging the gap between Guest Service, Technology, and Operational Excellence. With a background in hospitality management and a proven track record in leadership roles at various resorts and hotels, Mairead brings a wealth of experience in problem-solving and driving efficiency. She has worked in the hospitality industry for over three decades, holding positions such as General Manager and Senior Director of Food & Beverage at well-known establishments like Hyatt Hotel & Resorts and Miramonte Indian Wells Resort & Spa. Mairead graduated from Johnson & Wales University with a Bachelor's Degree in Hospitality/Food Service Management and an Associate's degree in Culinary.
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