Antonio King

Director Customer Support at Drata

Antonio King has a diverse work experience spanning various roles and industries. In their most recent position at Drata in 2023, they worked as the Director of Customer Support. Before that, they were with Veho from 2021 to 2023, where they held the role of Senior Director of Support, Trust & Safety. Antonio was responsible for building and scaling the support organization from 23 to over 300 people to handle a high volume of customer contacts. Prior to that, Antonio worked at Shinesty as the Director of Customer and Employee Experience from 2016 to 2020, where they focused on improving customer experience and implementing strategies for employee development and retention. In 2014, they worked as a Voice Over Artist for FUN.com, lending their voice for various projects. From 2009 to 2016, Antonio was self-employed as a Community, Moderation, and Safety Consultant, providing expertise on trust and safety in online communities. Antonio also held earlier roles at Green Bein' Productions, Funguy Studios, and BittyBay Ltd, where they managed community development, customer support, and safety protocols.

Antonio King attended Minnesota State University, Mankato from 2008 to 2010, where they studied Business Administration and Management. Antonio has also obtained additional certifications such as "Become a Digital Trust & Safety Leader" from LinkedIn and "Private Aircraft Pilot" from the Federal Aviation Administration. Additionally, they have a certification as a referee from the NCAA.

Links

Previous companies

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Timeline

  • Director Customer Support

    October, 2023 - present

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