Drata
Lindsey Jones, SHRM-CP, is a seasoned professional in customer success and experience management, currently serving as the Manager of Customer Success - Commercial at Drata since April 2023. Prior to this role, Lindsey was the Department Manager for Customer Experience & Operations at NorthOne, where responsibilities included leading multiple managers, establishing performance metrics that improved customer satisfaction by 10%, and implementing development resources for staff. Experience also includes a significant tenure at Gusto, where Lindsey's diverse roles contributed to customer experience leadership, learning and development, and internal knowledge management. Lindsey holds a Master of Fine Arts in Poetry from Eastern Washington University and a Bachelor's degree in English and Creative Writing from New Mexico State University, alongside certifications in yoga instruction and women's empowerment.
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Drata
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Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. Drata helps hundreds of companies streamline their SOC 2 and ISO 27001 compliance through continuous, automated control monitoring and evidence collection, resulting in lower costs and time spent preparing for annual audits.