Thuy Anh Nguyen possesses a diverse background in customer service and hospitality, with significant experience in member experience management at Dreamplex since May 2021, where Thuy Anh has held roles including Member Experience Manager, Location Manager, and Senior Member Experience Lead. Previous experience includes customer service and event staffing at Atlantic Group from August 2020 to April 2021, and a role as Travel Consultant and Customer Service Supervisor at Athena Halong Group from March 2018 to August 2020. Additional positions held include Concierge at InterContinental Hotels Group in 2017, along with Guest Relation and Receptionist Officer at Elegance Hospitality Group from December 2014 to November 2016, and Captain Waitress and Customer Service at Yin & Yang Restaurant between August 2013 and November 2014. Thuy Anh Nguyen holds a Bachelor of Business Administration in Tourism and Hospitality from Hanoi Open University, completed in May 2015.
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