Nevil Fidelis

Nevil Fidelis is a highly motivated and versatile professional with a proven track record in business analysis, data analysis, and driving process improvements. With extensive experience in roles such as Customer Insights Manager, Operations Manager, SleepMatch Support Manager, Retail Support Manager, Branch Manager, General Store Manager, Team Leader Collections, Retention Manager, Customer Service Manager, Store Manager, and Customer Relations Manager, Nevil has consistently excelled in managing teams, meeting targets, improving customer satisfaction, and optimizing operations to enhance organizational success. Previous experiences include roles in companies such as Dreams, Phones4u, Global all Centres, and Vodafone.