Michael Raymond

Service Desk Engineer at Dresner Group

Michael Raymond has over 12 years of work experience, starting with their role as an IT Consultant at Tanager Inc in 2009. Michael then served as a Cyber Transportation Systems professional in the United States Air Force until they joined Under Armour as a Service Desk Technician in 2013. After that, Raymond worked as an Operations & Technical Support Analyst at The Bank of Glen Burnie for a year, followed by serving as a Service Desk Analyst at 1st Mariner Bank until its acquisition by Howard Bank in November 2017, after which they continued at Howard Bank until April 2018. Michael'snext role was as a Tech Support Analyst at Centric Business Systems from 2019 until September 2021. Currently, they are working as a Service Desk Engineer at Dresner Group.

Michael Raymond has an Associate's Degree in General Studies from Carroll Community College. Michael also attended the University of Maryland Global Campus where they studied Information Technology, focusing on Computer Networks and Cybersecurity. The duration of their studies and the time of their completion are not available.

Location

Owings Mills, United States

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Dresner Group

Welcome to Dresner Group's LinkedIn Page. We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs. Dresner Group has been serving the Maryland area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running. We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow. Dresner Group provides a full range of IT services that includes: + Onsite Support Services + Remote Help Desk - 24x7x365 + Cloud Hosted Solutions (Azure, AWS, VOIP, etc) + IT Security Services + IT Consulting Specialties: Microsoft Server 2003, 2008, 2012, 2016, HyperV, Group Policy, Active Directory Services, VPN, Exchange 2003, 2007 and 2010, 2013, 2016, Citrix, RSA Security, SonicWALL, Dell Firewalls, Desktops, Switches, Networks, Storage Area Networks, Migrating, Recovery Planning, Medium Sized Businesses.


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11-50

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