Eden Mukendi

Eden Mukendi has extensive experience in customer support and administration within the healthcare sector. Currently a Customer Support Supervisor and Technical Support Team Lead at DrFirst, Inc. since April 2013, Eden Mukendi has enhanced efficiency and quality in e-prescribing systems, facilitating improved client care. Previous roles include Administrative Assistant at Eden Park Guest House, Personal Aide for a client with Cerebral Palsy, and an Intern at Greater Baltimore Medical Center where efforts focused on patient care quality. Early experience as a Server at Erickson Living included customer satisfaction and training peers. Eden Mukendi holds a Bachelor of Science in Health Care Management from Towson University and additional studies in Health Care Administration at the University of Maryland Baltimore County.