Daniel Velazco Ramirez

Daniel Velazco Ramirez has had a diverse range of work experiences. Daniel began their career as a Bilingual ATC Executive at PRC 333 C.A in 2016, where they handled ticketing, collections, and customer inquiries. From 2019 to 2020, they worked as an English Teacher at AIESEC and Fyr Lois, teaching the English language to different age groups. In 2020, they became a Bilingual Customer Service Representative at ReiFax | Real Estate Tool, providing technical and informative support to customers. Daniel also worked as a Business Development Representative at GB Advisors, Inc. in 2020, focusing on sales. Most recently, they have been working at Lodgify since 2021, initially as a Customer Success Representative and currently as a Senior Customer Support Representative. Their responsibilities include assisting customers in using the Lodgify software, troubleshooting issues, and providing guidance and advice.

Daniel Velazco Ramirez completed their education at Universidad Santa Maria from 2009 to 2015, where they obtained a degree in Law (Abogado) with a focus on Derecho. In terms of additional certifications, they received an EF SET English Certificate with a score of 88/100 (C2 Proficient) from EF Standard English Test in March 2020. Daniel also acquired the certifications of Freshdesk Omnichannel Expert and Freshdesk Omnichannel Practitioner from Freshworks in August 2021.