Dianna Love

Dianna Love has extensive work experience in the healthcare industry. Dianna started their career as a Manager in Systems Analysis at Cox Healthplans in 1996, where they were responsible for claims administration and management of key performance metrics. Dianna later served as the Director of Claims at Cox Healthplans, leading cross-functional teams and implementing claims administration procedures and policies.

In 2006, Dianna joined Aetna, a CVS Health Company, as a Manager in Benefit and Contract Administration. Dianna then held various managerial positions, including Manager of Service Operations in Claims Administration and Manager of Medicaid Customer Service. In these roles, they provided leadership and direction to service teams, with responsibilities ranging from customer service operations to claims administration.

Most recently, Dianna worked at Driscoll Health Plan as the Senior Director of Claims, Credentialing & Provider Data Management. In this role, they oversaw the operational effectiveness of departments responsible for medical claims adjudication and provider reimbursement. Dianna also had senior-level leadership oversight for planning, development, and maintenance of claim administration functions, ensuring compliance with regulatory requirements.

Throughout their career, Dianna has demonstrated expertise in claims administration, quality audit, cost containment, training, and compliance audit review. Dianna has a proven track record of achieving operational excellence and improving key performance indicators.

Dianna Love's education history includes studying Business Administration at Missouri State University. No specific start or end year is mentioned.