Sarala Letchumenan

Sarala Letchumenan possesses extensive experience in customer operations and management, currently serving as the Head of Customer Operations for Singapore and Australia, as well as the Head of Community at Drive lah since August 2021. Prior roles include Key Account Manager and Head of Customer Experience at Lalamove from October 2017 to February 2021, and Customer Service Manager at TeleDirect (Facebook) from September 2015 to June 2017. Sarala's career also includes managerial positions at JPEG Pte Ltd, pH1 Ptd Ltd, and Singtel Third Party Call Center, showcasing a strong background in customer service and operational leadership since 1998.