Nicole Stefanie Gomes dos Santos

Nicole Stefanie Gomes dos Santos is a skilled Business Intelligence Analyst with experience in data management and analysis across several reputable companies. Currently at DRIVEN.CX since July 2022, responsibilities include managing spreadsheets, creating dashboards in LookerStudio, analyzing data through Google Analytics and GA4, presenting reports, and task management in Jira. Previous roles include a Growth Ops Intern at T.group, specializing in CRM activities and automations, and a Credit Specialist at Itaú Unibanco, focusing on client acquisition and credit risk analysis. Earlier experience includes administrative support at Sebrae, project consulting in a junior enterprise, and field operation supervision at IBGE. Nicole holds a degree in Administration from Universidade Federal de Campina Grande and is pursuing a CST in Data Science at UNOPAR, alongside a technical qualification in Oil and Gas from Instituto Federal da Paraíba.